At Numour, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
Policies and Terms of Use
1. Privacy Policy
2. Terms and Conditions
3. Product Terms and Conditions
1. Privacy Policy
What data is being collected?
We may collect the following information from you:
- Name
- Contact information including address and email address
- Demographic information or, preferences or interests
- Personal Data or Other information relevant/ required for providing the goods or services to you
The meaning of Personal Data will be as defined under relevant Indian laws
Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.
What do we do with data we gather?
We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes:
- Internal record keeping.
- For improving our products or services.
- For providing updates to you regarding our products or services including any special offers.
- To communicate information to you
For internal training and quality assurance purposes
Who do we share your data with?
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information or data with:
- Third parties including our service providers in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons.
- Our auditors or advisors to the extent required by them for performing their services
- Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements
How we use cookies?
We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information.
Your Rights Related to Your Data
- Right to Review - You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.
- Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: admin@numour.comIn the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods.Please note that these rights are subject to our compliance with applicable laws.
How long will we retain your information and data ?
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.
What steps do we take for data security?
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.
How to reach out to query/grievance officer?
For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website or by writing us at help@numour.com.
2. Terms and Conditions
These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between NUVANZA VENTURE PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
The use of this website or availing of our Services is subject to the following terms of use:
- To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of our Services and the websitecis solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements.
- The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
- You acknowledge that unauthorised use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
- You agree to pay us the charges associated with availing the Services.
- You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
- You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
- You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.
- You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.
- Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
- These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
- All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in DELHI, Delhi.
- All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
1. Acceptance of Terms: By accessing or using this website, you hereby acknowledge that you have read, understood, and agreed to the terms and conditions outlined herein. Your continued use of the website constitutes your acceptance of these terms. If you do not agree to any part of these terms, please refrain from using the website.
2. Medical Disclaimer: The information provided on this website, including but not limited to product descriptions, articles, and blog posts, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
3. Product Disclaimer: The use of Numour devices, including those equipped with microcurrent, LED light, sonic pulsations, thermo and cryo therapy, is at the user's own risk. Neither Nuvanza Venture Private Limited nor its retailers assume any responsibility or liability for any injuries or damages, physical or otherwise, resulting, directly or indirectly, from the use of this device. Users are advised to carefully read and follow the instructions provided in the product manual. Consult with a healthcare professional before using the device, especially if you have any pre-existing medical conditions or concerns, including but not limited to individuals with pacemakers, metal implants, or epilepsy.
4. Liability Disclaimer: In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or Numour devices. Neither Nuvanza Venture Private Limited nor its retailers shall be held responsible for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the product.
5. Indemnity: By using Numour devices, you agree to indemnify and hold harmless Nuvanza Venture Private Limited, its officers, directors, employees, agents, and affiliates from any and all claims, damages, losses, liabilities, costs, and expenses arising out of or in connection with your use of the product.
6. Governing Law: These disclaimers shall be governed by and construed in accordance with the laws of India, and any disputes relating to these disclaimers will be subject to the exclusive jurisdiction of the courts of India.
7. Changes to Disclaimers: We reserve the right to modify or amend these disclaimers at any time without prior notice. Please review them periodically for any changes.